A native New Yorker, this 23 year veteran of the city's residential real estate business combines a love for her work with a deep-seated knowledge of the market. Susan's clients value her 24/7 availability and creative, intuitive sense of how to match buyers with properties. "It's an educational process," she says. "Every property is, to one degree or another, unique. Sensitizing a client to the nuances of the market and, in the course of doing so, helping them to refine search criteria that are often amorphous and fluid at the start of a search, are essential elements in meeting those criteria and satisfying the client." Both a seasoned professional and a tough negotiator, Susan has sold major properties throughout Manhattan and is known for her ability to successfully steer clients through the selection protocols of the city's most demanding co-op boards. She prides herself on making a process that is too often fraught with anxiety as painless as possible. Susan lives with her husband and young son on Central Park West.